Privacy policy

Last updated: November 8, 2026.

This policy explains how WallArt Folio, operated by SHEENNY INTERNATIONAL CO., LIMITED, handles personal information when you visit our store, contact us or place an order.

Information we collect

We collect information you provide, including your name, email address, delivery and billing addresses, order details and customer service communications. Shopify and payment providers process payment details. Our store also uses device, browser and usage information, including cookies needed to operate shopping and checkout.

How we use information

We use personal information to process and deliver orders, provide customer support, handle returns and refunds, protect against fraud, maintain the website and meet applicable recordkeeping obligations. If you opt into marketing, you can unsubscribe from those messages at any time.

Service providers and sharing

We use Shopify to host the store and support checkout. Payment, delivery and other service providers receive information needed to perform their services. We may disclose information where required by law or to protect rights and prevent fraud. Read Shopify’s privacy policy for details about its processing.

Cookies and choices

Cookies support the cart, checkout, preferences, security and site operation. You can manage cookies in your browser; disabling some cookies may affect store features. Where available, use the store’s privacy controls to manage optional tracking.

Retention, security and international processing

We retain information as needed for orders, customer support, legal obligations and dispute resolution. We take reasonable steps to protect personal information, but no system is completely secure. Our business is based in Hong Kong and Shopify and our service providers may process information in other countries.

Your requests

Depending on your location, you may have rights to access, correct or delete information, obtain a copy, or opt out of certain uses. Use our contact form to make a request. We may need to verify your identity and may retain records when required. Our store is not directed to children.

Contact and updates

We may update this policy and will post the current version here. For privacy questions or requests, contact:

WallArt Folio
Operated by SHEENNY INTERNATIONAL CO., LIMITED
Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong SAR
Email: service@wallartfolio.com
Contact: our contact form